Privacy Policy

1. Data protection at a glance

General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy set out below this text.

Data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the legal notice on this website.

How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This may include, for example, data that you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This consists mainly of technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you access our website.

What do we use your data for?
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your usage behaviour.

What rights do you have regarding your data?
You have the right at any time to obtain, free of charge, information about the source, recipients and purpose of your stored personal data. You also have the right to request the rectification, restriction or erasure of this data. You may contact us at any time at the address given in the legal notice regarding this matter and any other questions relating to data protection. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.

2. General information and mandatory details

Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.

Information regarding the data controller
The organisation responsible for data processing on this website is:
Physio BA
Mainzer Straße 162
53179 Bonn
Telephone: +49 228-52264484
info@physio-ba.com

The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of any data processing carried out up to the point of withdrawal remains unaffected by the withdrawal.

Right to lodge a complaint with the relevant supervisory authority
In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the relevant supervisory authority. The relevant supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state in which our company is based. A list of data protection commissioners and their contact details can be found via the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only take place to the extent that it is technically feasible.

SSL or TLS encryption
For security reasons and to protect the transmission of confidential information – such as orders or enquiries that you send to us as the website operator – this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address bar in your browser changes from “http://” to “https://” and by the padlock icon in your browser’s address bar.
When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Access, restriction, erasure
In accordance with the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its source and recipients, and the purpose of the data processing, and, where applicable, the right to have this data rectified, restricted or erased. You may contact us at any time at the address given in the legal notice regarding this matter and any other queries relating to personal data.

Objection to promotional emails
We hereby object to the use of contact details published in accordance with the legal requirement to provide an imprint for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising being sent, for example via spam emails.

3. Data collection on our website

Server log files
The website provider automatically collects and stores information in what are known as server log files, which your browser automatically transmits to us. These are:
• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address
This data is not combined with other data sources.
The legal basis for data processing is Article 6 Abs. 1(a). Article 6(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Contact form
If you send us enquiries via the contact form, we will store the details you provide in the enquiry form, including the contact details you have provided there, for the purpose of processing your enquiry and in the event of any follow-up questions. We will not pass on this data without your consent.
The processing of the data entered in the contact form is therefore carried out solely on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw this consent at any time. All you need to do is send us an informal email. The lawfulness of any data processing carried out up to the point of withdrawal remains unaffected by the withdrawal.
The data you enter in the contact form will be retained by us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions – in particular retention periods – remain unaffected.

5. Plugins and tools

Google Web Fonts
This page uses so-called web fonts, provided by Google, to ensure consistent font display. When you visit a page, your browser loads the necessary web fonts into its cache so that text and fonts are displayed correctly.
To do this, the browser you are using must connect to Google’s servers. This enables Google to determine that our website has been accessed via your IP address. We use Google Web Fonts to ensure that our online content is presented in a consistent and visually appealing manner. This constitutes a legitimate interest within the meaning of Article 6 Abs. 1(a). Article 6(1)(f) of the GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy Google: https://www.google.com/policies/privacy/.

Google Maps
This page uses the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
In order to use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this website has no control over this data transfer.
We use Google Maps to ensure our online content is presented in an appealing way and to make it easy to find the locations listed on our website. This constitutes a legitimate interest within the meaning of Article 6 Abs. 1(a). Article 6(1)(f) of the GDPR.
Further information on the handling of user data can be found in Google’s Privacy Policy: https://www.google.de/intl/de/policies/privacy/.